Lone Worker Safety

LONE WORKER SAFETY TRAINING

 

Learn how to stay safe with a comprehensive and effective range of strategies to manage any lone working situation.

LONE WORKER SAFETY TRAINING – COURSE OVERVIEW

Lone Workers can be remote staff, home visitors, nurses, estate agents, security guards, government staff or many other professions.  This course provides your staff with a robust framework to keep safe and manage problem situations. Engaging and informative, this course is about keeping safe when out and about or working alone.

LONE WORKER SAFETY TRAINING – COURSE DURATION

The Lone Worker Safety Training course is run over a full day.  

If you require a different delivery arrangement, please contact us to discuss this further. 

LONE WORKER SAFETY TRAINING – COURSE BENEFITS

By the end of the training course, participants will be better prepared and able to –

  • Understand risks associated with their specific lone working role.
  • Confidently risk assess lone working situations.
  • Understand and use safety protocols when it comes to managing different lone working situations.
  • Understand the impact of their body language, words and phrases when managing conflict.
  • Carry out practical techniques to manage aggressive situations.
  • Have a comprehensive understand of the legal aspects when lone working.
  • Report incidents and near misses in an effective and professional manner.

LONE WORKER SAFETY TRAINING – CONTENT

The Lone Worker Safety Training content is tailored to your organisation and we will discuss your requirement with you prior to the training event.

It includes –

What is Lone Working?

  • Definitions
  • Lone working risk categories
  • Legal aspects of this type of work

Assessing Vulnerability

  • What are the stages of conflict escalation?
  • How can we compromise our own safety?
  • What are the warning signs and symptoms?
  • How do you undertake a Personal Safety Risk Assessments?

Safety Protocols for Lone Workers

  • Common sense protocols for managing different lone working situations
  • Visiting homes and premises
  • Working in reception and public areas
  • Working in remote places
  • Working out of hours
  • When out and about
  • Staying away from home
  • Driving
  • Using public transport
  • Reviewing contact ability and traceability

Responding to Conflict

  • Coping with our natural response to conflict.
  • What are ‘red rag’ words and phrases?
  • Methods to staying calm and in control in these situations
  • Signalling non-aggression through body language

How to manage aggressive situations

  • How to structure and control the conversation
  • Listening and calming the situation
  • Managing unpredictability (drugs, alcohol, mental illness, etc.)
  • Methods to handling abusive behaviour

Policies and Procedures

  • Reporting incidents and near misses
  • Review of practical policies and procedures

We can tailor this day to meet your staff needs for maximum reliance.

Prices start only for £59 per person.

If you would like more information about our Lone Worker safety training or would like to discuss how this course can be tailored to your needs, please contact us by calling 0845 548 0521 or using the enquiry form on the contact page.

DISCOVERY CALL WITH TOM

Find out everything you need to know in less than 10 minutes

This course will outline a simple, logical and legally robust framework in managing disruptive behaviour.

100% No Obligation Call!

Lone Worker Safety

Updated on 2019-07-11T10:33:23+00:00, by admin.

DISCOVERY CALL WITH TOM